Q:  Do you have line minimums?

A:  We don't have line minimums on anything in stock, but we do have a $10 minimum on the total order, and anything out of stock may have higher minimums.

 

Q: Is there a discount for volume purchasing?

A: Yes, for larger orders we can match or beat our competitors.  Just call us at 1 (800) 445-7803 or email us at sales@rocketseals.com

 

Q: How do you handle shipping?

A: We ship via UPS, prepay and add.  If you have a UPS account, we are happy to ship it collect.

 

Q: I need this part tomorrow. Can you get it to me?

A: We're happy to ship overnight on all orders received by 3:00PM Mountain Time.

 

Q: I don't see the seal I need, or I see the seal, but you don't list the size I need.  Can you get it?

A: Absolutely! We can find any part you need. 

 

Q:  Do you ship overseas?

A: We have customers around the world and frequently ship to Asia, Europe, and everywhere else.  However all orders shipping outside the US have a larger minimum of $100.

 

Q: I work in the Denver area.  Can I come to your warehouse to pick up parts today?

A: Yes, we have a service counter where our sales professionals can work with you to get the parts you need and get you back to work.  See our Location and Hours page for directions.

 

Q: What is your return policy?

A: For our full return policy, please see our Terms & Conditions page.